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Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change

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About the Author

Esther Cameron is one of the founding Directors of innovative, niche change consultancy Integral Change Consulting Ltd, where she specializes in complex organizational change projects that support moves towards high performance. Previously a lecturer in Change Management for the University of Bristol, she has been collecting and experimenting with approaches to change across different levels of organizational systems for 25 years. This has involved work in the UK, mainland Europe, North America, South Africa and South East Asia. Mike Green is the Director of Transitional Space, which provides change management expertise, leadership development, and individual and team coaching.  He is a Visiting Fellow at Henley Business School where he teaches and coaches in Leadership and Change, and he delivers learning programs in Change Management to senior managers and change agents in UK, mainland Europe, Africa and the Middle East.  He is also the editor of Leadership and Personal Development (Information Age Publishing).Together, they co-authored Making Sense of Leadership (Kogan Page).

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Product details

Paperback: 464 pages

Publisher: Kogan Page; Fourth edition (March 28, 2015)

Language: English

ISBN-10: 0749472588

ISBN-13: 978-0749472580

Product Dimensions:

6.7 x 0.9 x 9.6 inches

Shipping Weight: 1.7 pounds (View shipping rates and policies)

Average Customer Review:

4.0 out of 5 stars

37 customer reviews

Amazon Best Sellers Rank:

#76,015 in Books (See Top 100 in Books)

What I was looking for was an implementation or field guide for the practitioner. While this text promises to be "A complete guide to the models, tools, and techniques of organizational change" it lacks practical steps for implementing any of the several models it discusses, which was a big disappointment. It's best use would be as a good reference for a college level survey of the various styles and methods of the many change management models out there. If you want to hold forth on the relative merits of various change management models at your next social gathering, this is your text. If you're looking for nuts and bolts on how to actually implement and sustain a cultural change, look elsewhere.

The book content is fabulous, the digital formatting is awful. I ended up returning and I will be ordering the hardcopy version. I wanted to take notes on the digital version since it's easier to search in the future. But I have a hard time acclimating to digital as it is, without dealing with horrible formatting that lacks design.

Great reference book. It isn't a book you sit down and read cover to cover, but it is packed full of useful and important information about change management. Just take a look at the table of contents, and that's enough to see how much is covered in this book. I use it constantly as a resource in my writing.

Undoubtedly, Mike and Esther made great efforts to consolidate and refine many change management schools of thought and practices in one classic text, in an amazingly comprehensive and structured way. I do highly recommend this reference to anybody (novice or expert) who wants to know more or work professionally in this highly complicated and convoluted area: Organizational Change Management. The appeal of this book lies in its comprehensiveness, as it provides the full landscape of change management, instead of advocating or supporting one school without regards for others. The theoretical part of the book is highly refined and illuminating. The practical part is illustrating, although it was a bit rambling for me. Things I would like the book to contain in future editions are:- The role of mindfulness programs in improving individual change.- the Spiral Dynamics model of change (Don Beck and Chris Cowan).- Prosci change management methodologies (e.g. Prosci 3-steps change management process, ADKAR Model, etc.).All in all, it is one of the most insightful books that I have ever read.

I used this book as a foundation for the APMG Change Management exam and course. For this purpose, I'd highly recommend the text, though the exam covers just the first few chapters. This book has collected change management frameworks, summarized the principles, and throws in a bit of commentary. The authors generally refrain from recommending one over another, saying you need to find your own recipe. While this is true (Kotter's steps don't solve everything!), I felt that the book could have been much more valuable if it had shown how a particular framework worked in a particular situation, whereas another framework didn't. Hence, this is not a 'how-to' book at all, but more of a Cliffs Notes of change theory.

Great book. Easy to read and like the references to emotional intelligence.

I skimmed over a lot of the book for my class. This book is very well put together and has a lot of change theory that is applicable to current organizations.

This book lack proof big time. Most of what the authors say in this book are fallacies or opinions where we have to ask ourselves, "Is this really true?" or "Ahhh, this makes sense only because it is common sense." Without any knowledge of change management skills, half of the book is common sense.

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Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change PDF

Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change PDF